
Division of ICT:
Enhancing Efficiency,
Augmenting Human Capabilities,
and Driving Innovation.

Our Mission
The Division of ICT aims to modernize government digital services and build resilience to climate risks, focusing on citizen-centric approaches that prioritize accessibility, transparency, and accountability.
Citizen-Centric Focus
Citizen-Centric Focus
Digital Security
Digital Security
Institutional Capacity
Institutional Capacity
Digital Transformation Goals
Enhance government service delivery
Improve citizen engagement and satisfaction
Build climate-resilient infrastructure
Strengthen cybersecurity posture
Leverage AI for operational efficiency
Our Core Services
Comprehensive digital solutions and infrastructure services for Grenada's digital transformation

Digital Infrastructure
Building robust digital infrastructure to support Grenada's technological advancement and connectivity needs across the nation.

Digital Government Service
Modernizing government services through digital platforms to enhance citizen experience and operational efficiency.

Data Management
Comprehensive data management solutions ensuring secure, efficient handling of government and citizen data.

Digital Skills
Educational programs and training initiatives to enhance digital literacy and capabilities across all sectors of society.

Digital Innovation
Fostering innovation ecosystems and supporting cutting-edge technological solutions for national development.

Digital Business
Supporting entrepreneurship and digital business development to drive economic growth and competitiveness.
Our Focus Areas
We concentrate our efforts across six key areas to deliver comprehensive digital transformation for the Government of Grenada.
Strategy & Policies
- National ICT Policy
- Data Protection Policy
- Policy on Automation of Government Services
- Digital Service Standards
Cybersecurity
- Threat Intelligence & Risk Assessment
- Information Security Policies
- Incident Response & Management
- Cybersecurity Regulations
AI & Innovation
- AI-Powered Government Tools
- Process Automation Solutions
- Predictive Analytics
- Content Creation Systems
Citizen Services
- User-Centered Design
- Digital-First Approaches
- Accessibility Standards
- Service Transparency
Data Management
- Personal Data Protection
- Government Data Standards
- Information Governance
- Data Analytics Frameworks
Service Automation
- Process Digitization
- Workflow Optimization
- Integration Platforms
- Performance Monitoring
Driving Digital Excellence
Through these focus areas, we're committed to creating a more efficient, secure, and citizen-friendly digital government that serves the needs of all Grenadians.
Strategy & Policies
Comprehensive policy framework guiding Grenada's digital transformation
Core Policies
- Data Protection Policy and Regulation of Personal Data Services
- National ICT Policy
- Policy on Automation of Government Services
Development Focus
- Facilitate Development of Information and Communications Sector
- Promotion of ICT Innovation and Digital Economy
- Promotion of E-Government
Industry Support
- Promotion of Software Development Industry
- Provision of ICT Technical Support
Get in Touch
Digital Government for Resilience (DG4R)
The objective of the Digital Government for Resilience in Grenada is to enhance the efficiency, usage and resilience of selected government digital services. Our comprehensive approach to digital transformation is built on three fundamental components that work together to modernize government services.
Digital Government Foundation
Establishing robust infrastructure and frameworks for modern digital government operations, including secure networks, data centers, and foundational technologies.
- Infrastructure Development
- Digital Frameworks
- Technology Standards
- Security Architecture
Enhanced E-Services
Developing and improving digital services for citizens and businesses, making government interactions more accessible, efficient, and user-friendly.
- Online Service Portals
- Mobile Applications
- Digital Transactions
- User Experience Design
Institutional Capacity Building
Strengthening organizational capabilities for digital service delivery and climate resilience through training, policy development, and change management.
- Staff Training Programs
- Policy Development
- Change Management
- Resilience Planning
Caribbean Digital Transformation Project
CARDTP is seen as complementary to and building upon the ongoing public sector modernization efforts, primarily tackling foundations of digital economy development not covered by the other programs.

The Government of Grenada (GOG) views the country’s digital development as a key driver of economic growth, inclusion, job creation, and service delivery. The National Sustainable Development Plan 2035 clearly identifies the digital economy as a priority area of public investment to enable the country to compete in the digital era and provide opportunities for its citizens. Rising youth unemployment is a critical concern for the Government and requires the creation of opportunities that can support labor market needs of the 21st century. To this effect, GOG has invested in establishing a robust connectivity infrastructure network for government offices and institutions throughout the country under the CARCIP project and is in process of implementing the World Bank-financed DG4R Project that will support the development of key enablers of a digital government and a first suite of digital government services.
The Government consolidated it digital project and efforts through the adoption of the Digital Transformation Agenda. With the ongoing efforts under the CARCIP and DG4R programs, GOG has embarked on a digitization process across the public service, and it views the digitization of government as a key enabler of resilience and continuity of operations. Furthermore, recognizing the critical role played by the public sector across all elements of the economy in Grenada, the Government aims to use the public sector’s digitization effort as a driver of economy-wide digital transformation. CARDTP is seen as complementary to and building upon the ongoing public sector modernization efforts, primarily tackling foundations of digital economy development not covered by the other programs.
The national level program for Grenada under CARDTP is designed to extend the benefits of public sector modernization to the general public and businesses in Grenada. The DG4R project will develop the cross-cutting enablers of digital government, including an enterprise architecture and interoperability framework, digital identification platform (e-identification system), authentication infrastructure, and a government payment platform. However, the economy can benefit from improvements in the digital enabling environment across key areas to enable improved access to affordable and safe broadband services and development and adoption of digital services and to build trust and transparency in the digital ecosystem. Furthermore, there is a need to equip citizens with the skills to use the digital services, as well as to build a talent pool of digitally skilled professionals in the domestic market. CARDTP addresses the above-mentioned gaps through legal and regulatory reforms at the regional level and targeted interventions at the national level to fill cybersecurity, skills, and private sector digitization gaps.
The development objective of the project is to increase access to digital services, technologies and skills by governments, businesses and individuals in the participating Eastern Caribbean countries. Across the participating countries, the Commonwealth of Dominica, Grenada, Saint Lucia, and Saint Vincent and the Grenadines, the initiative is projected to contribute to enhanced digital connectivity, digital public services, and the creation of technology-enabled businesses and jobs.
Get in Touch
Contact the Division of ICT for information about our services, digital transformation initiatives, or partnership opportunities.
Phone
Phone
Office Location
Cabinet Office Sir Eric Matthew Gairy Botanical GardensSt. George's, Grenada W.I.
Office Location
Cabinet Office Sir Eric Matthew Gairy Botanical GardensSt. George's, Grenada W.I.