Sir Eric Matthew Gairy Botanical Gardens, St. George's, Grenada, W.I.
Fax: +1 (473) 440-4116
ICT Logo

Division of ICT:
Enhancing Efficiency,
Augmenting Human Capabilities,
and Driving Innovation.

Empowering Grenada through digital transformation, innovation, and citizen-centric technology solutions for a connected future.
Division of ICT

Our Mission

The Division of ICT aims to modernize government digital services and build resilience to climate risks, focusing on citizen-centric approaches that prioritize accessibility, transparency, and accountability.

Citizen-Centric Focus

We prioritize the needs, experiences, and preferences of citizens in the design and delivery of government services, shifting from bureaucratic models to user-centered approaches.

Citizen-Centric Focus

We prioritize the needs, experiences, and preferences of citizens in the design and delivery of government services, shifting from bureaucratic models to user-centered approaches.

Digital Security

Our cybersecurity focus emphasizes protecting digital assets through comprehensive policies, technical controls, and threat intelligence to reduce attack surfaces effectively.

Digital Security

Our cybersecurity focus emphasizes protecting digital assets through comprehensive policies, technical controls, and threat intelligence to reduce attack surfaces effectively.

Institutional Capacity

Building robust institutional capacity for digital service delivery and climate resilience through training, infrastructure development, and strategic planning.

Institutional Capacity

Building robust institutional capacity for digital service delivery and climate resilience through training, infrastructure development, and strategic planning.

Digital Transformation Goals

  • Enhance government service delivery

  • Improve citizen engagement and satisfaction

  • Build climate-resilient infrastructure

  • Strengthen cybersecurity posture

  • Leverage AI for operational efficiency

Our Core Services

Comprehensive digital solutions and infrastructure services for Grenada's digital transformation

Digital Infrastructure

Digital Infrastructure

Building robust digital infrastructure to support Grenada's technological advancement and connectivity needs across the nation.

Digital Government Services

Digital Government Service

Modernizing government services through digital platforms to enhance citizen experience and operational efficiency.

Data Management

Data Management

Comprehensive data management solutions ensuring secure, efficient handling of government and citizen data.

Digital Skills

Digital Skills

Educational programs and training initiatives to enhance digital literacy and capabilities across all sectors of society.

Digital Innovation

Digital Innovation

Fostering innovation ecosystems and supporting cutting-edge technological solutions for national development.

Digital Business

Digital Business

Supporting entrepreneurship and digital business development to drive economic growth and competitiveness.

Our Focus Areas

We concentrate our efforts across six key areas to deliver comprehensive digital transformation for the Government of Grenada.

Strategy & Policies

  • National ICT Policy
  • Data Protection Policy
  • Policy on Automation of Government Services
  • Digital Service Standards

Cybersecurity

  • Threat Intelligence & Risk Assessment
  • Information Security Policies
  • Incident Response & Management
  • Cybersecurity Regulations

AI & Innovation

  • AI-Powered Government Tools
  • Process Automation Solutions
  • Predictive Analytics
  • Content Creation Systems

Citizen Services

  • User-Centered Design
  • Digital-First Approaches
  • Accessibility Standards
  • Service Transparency

Data Management

  • Personal Data Protection
  • Government Data Standards
  • Information Governance
  • Data Analytics Frameworks

Service Automation

  • Process Digitization
  • Workflow Optimization
  • Integration Platforms
  • Performance Monitoring

Driving Digital Excellence

Through these focus areas, we're committed to creating a more efficient, secure, and citizen-friendly digital government that serves the needs of all Grenadians.

Strategy & Policies

Comprehensive policy framework guiding Grenada's digital transformation

Core Policies

  • Data Protection Policy and Regulation of Personal Data Services
  • National ICT Policy
  • Policy on Automation of Government Services

Development Focus

  • Facilitate Development of Information and Communications Sector
  • Promotion of ICT Innovation and Digital Economy
  • Promotion of E-Government

Industry Support

  • Promotion of Software Development Industry
  • Provision of ICT Technical Support

Get in Touch

We welcome your enquiries and feedback as we continue to improve our services and digital initiatives for all Grenadian citizens.

Digital Government for Resilience (DG4R)

The objective of the Digital Government for Resilience in Grenada is to enhance the efficiency, usage and resilience of selected government digital services. Our comprehensive approach to digital transformation is built on three fundamental components that work together to modernize government services.

Digital Government Foundation

Establishing robust infrastructure and frameworks for modern digital government operations, including secure networks, data centers, and foundational technologies.

  • Infrastructure Development
  • Digital Frameworks
  • Technology Standards
  • Security Architecture

Enhanced E-Services

Developing and improving digital services for citizens and businesses, making government interactions more accessible, efficient, and user-friendly.

  • Online Service Portals
  • Mobile Applications
  • Digital Transactions
  • User Experience Design

Institutional Capacity Building

Strengthening organizational capabilities for digital service delivery and climate resilience through training, policy development, and change management.

  • Staff Training Programs
  • Policy Development
  • Change Management
  • Resilience Planning

Caribbean Digital Transformation Project

CARDTP is seen as complementary to and building upon the ongoing public sector modernization efforts, primarily tackling foundations of digital economy development not covered by the other programs.

CARDTP

The Government of Grenada (GOG) views the country’s digital development as a key driver of economic growth, inclusion, job creation, and service delivery. The National Sustainable Development Plan 2035 clearly identifies the digital economy as a priority area of public investment to enable the country to compete in the digital era and provide opportunities for its citizens. Rising youth unemployment is a critical concern for the Government and requires the creation of opportunities that can support labor market needs of the 21st century. To this effect, GOG has invested in establishing a robust connectivity infrastructure network for government offices and institutions throughout the country under the CARCIP project and is in process of implementing the World Bank-financed DG4R Project that will support the development of key enablers of a digital government and a first suite of digital government services.

The Government consolidated it digital project and efforts through the adoption of the Digital Transformation Agenda. With the ongoing efforts under the CARCIP and DG4R programs, GOG has embarked on a digitization process across the public service, and it views the digitization of government as a key enabler of resilience and continuity of operations. Furthermore, recognizing the critical role played by the public sector across all elements of the economy in Grenada, the Government aims to use the public sector’s digitization effort as a driver of economy-wide digital transformation. CARDTP is seen as complementary to and building upon the ongoing public sector modernization efforts, primarily tackling foundations of digital economy development not covered by the other programs.

The national level program for Grenada under CARDTP is designed to extend the benefits of public sector modernization to the general public and businesses in Grenada. The DG4R project will develop the cross-cutting enablers of digital government, including an enterprise architecture and interoperability framework, digital identification platform (e-identification system), authentication infrastructure, and a government payment platform. However, the economy can benefit from improvements in the digital enabling environment across key areas to enable improved access to affordable and safe broadband services and development and adoption of digital services and to build trust and transparency in the digital ecosystem. Furthermore, there is a need to equip citizens with the skills to use the digital services, as well as to build a talent pool of digitally skilled professionals in the domestic market. CARDTP addresses the above-mentioned gaps through legal and regulatory reforms at the regional level and targeted interventions at the national level to fill cybersecurity, skills, and private sector digitization gaps.

The development objective of the project is to increase access to digital services, technologies and skills by governments, businesses and individuals in the participating Eastern Caribbean countries. Across the participating countries, the Commonwealth of Dominica, Grenada, Saint Lucia, and Saint Vincent and the Grenadines, the initiative is projected to contribute to enhanced digital connectivity, digital public services, and the creation of technology-enabled businesses and jobs.

Get in Touch

Contact the Division of ICT for information about our services, digital transformation initiatives, or partnership opportunities.

Phone

+1 (473) 440-2255

Phone

+1 (473) 440-2255

Office Location

Cabinet Office
Sir Eric Matthew Gairy Botanical Gardens
St. George's, Grenada W.I.

Office Location

Cabinet Office
Sir Eric Matthew Gairy Botanical Gardens
St. George's, Grenada W.I.

Office Hours

Monday - Friday: 8:00 AM - 4:00 PM
Saturday - Sunday: Closed

Office Hours

Monday - Friday: 8:00 AM - 4:00 PM
Saturday - Sunday: Closed

Government of Grenada

The State of Grenada consists of three islands- Grenada, Carriacou and Petite Martinique which form the southern end of the Windward Islands.

  • Sir Eric Matthew Gairy Botanical Gardens, St George’s, Grenada W.I.
  • +1 (473) 440-2255